Effective October 25, 2026
Tiffany Towncar LLC (“Tiffany Towncar,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you use our website or transportation services.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you may have regarding your information.
1. Information We Collect
Depending on how you interact with us, we may collect information such as:
- Your name
- Phone number
- Email address
- Billing or payment information
- Pickup and drop-off locations
- Reservation and trip details
- Date and time of transportation
- Number of passengers and luggage information
- Flight numbers and arrival or departure times
- Number of children traveling and the type of car seat each needs
- Special requests or instructions you provide
- Information you submit through our website, booking forms, contact forms, or other communications
- Technical information about your device and website usage, such as IP address, browser type, and pages visited
We only request information that is reasonably necessary to provide our services, communicate with customers, process reservations, and operate our business.
2. How We Use Your Information
We may use personal information to:
- Process and manage transportation reservations
- Provide transportation services
- Communicate with you about your reservation or requested services
- Confirm pickup and drop-off information
- Contact you regarding changes, delays, or other matters related to your transportation
- Process payments and transactions
- Respond to questions, requests, or customer-service inquiries
- Improve our website and services
- Maintain the security and operation of our website and business
- Comply with applicable laws and legal obligations
3. Sharing of Information
We do not sell your personal information for money.
We may share information when reasonably necessary to provide our services or operate our business. For example, information may be provided to:
- Drivers or transportation personnel who need the information to complete your reservation
- Payment processors and financial service providers
- Reservation, booking, scheduling, website, or technology providers
- Professional service providers who assist us in operating our business
- Google, when you use address suggestions in our booking form (see section 8)
- Government authorities or other parties when required by law or when necessary to protect our legal rights
- Other parties when necessary to protect the safety of passengers, drivers, or the public
- A buyer or successor if our business is sold or reorganized, subject to the same protections
We only intend to share information that is reasonably necessary for the applicable purpose.
4. Payment Information
If you make a payment through our website or through a third-party payment provider, your payment information may be processed directly by that provider.
We may not directly store complete credit-card or debit-card information on our own systems when payment processing is handled by a third-party payment processor.
Customers should review the privacy practices of any third-party payment provider used to process their transaction.
5. Cookies and Website Technologies
Our website may use cookies, analytics tools, or similar technologies to help operate the website, understand how visitors use it, improve performance, and provide a better user experience.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.
6. Third-Party Services and Websites
Our website may contain links to third-party websites, services, booking platforms, payment providers, or other websites that we do not control.
Tiffany Towncar LLC is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those third parties before providing them with personal information.
7. Data Security
We take reasonable measures designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of your information.
8. Google Maps Platform
Our booking form uses Google Maps Platform to suggest addresses as you type a pickup or drop-off address. Suggestions are requested only once you start typing in one of those address fields. While you type, your browser sends the characters you enter to Google, along with your IP address and standard browser information, so Google can return suggestions. Google’s use of that information is governed by the Google Privacy Policy. You do not have to choose a suggestion; you can type the full address yourself.
When you enter addresses to get a price, our server sends those addresses to Google to calculate the driving distance and price; Google’s use of them is governed by the Google Privacy Policy. Our home page may show reviews from Google, with links to the reviewers’ Google profiles.
9. How Long We Keep Information
We keep reservation records for as long as needed to provide our services and to meet our accounting, tax, and legal obligations, and then delete them.
10. Children’s Information
Our website is intended for adults arranging transportation. When you book, you may tell us how many children are traveling and what car seats they need; we do not ask for children’s names or other details. We do not knowingly collect personal information from children under 13.
11. Your Choices
You may ask us to access, correct, or delete the personal information we hold about you by contacting us as described below. We may need to keep certain records when required by law, such as payment and tax records.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a new effective date.
13. Contact Us
If you have questions about this Privacy Policy, contact us at Reservations@TiffanyTowncar.com, 407-370-2196, toll free 1-888-838-2161, or by mail at Tiffany Towncar LLC, 7901 Kingspointe Pkwy Ste 28 Office 6, Orlando, FL 32819.